Claims Training Program
Building the industry’s most capable claims professionals.
State-of-the-art training that helps carriers strengthen performance and adjusters advance their careers.
Performance you can measure, results you can trust.
100+
Comprehensive and customized courses
12k sq ft
Elite training facility with mockup structures for immersive training
5-star
Average course review
Take a tour of our claims adjuster training facility.
Flexible learning built for the modern claims professional.
On-site Training
Train in Eberl's 12,000 sq. ft. state-of-the-art claims service training facility in Dallas. It features five to-scale mockup homes, designed with steep roofs, a variety of finishes, and other realistic environments both field and desk adjusters will experience on the job.
Custom Certifications & Private Workshops
Get customized, industry-aligned training, tailored to your team's workflows, compliance standards, and systems. CATI's private workshops and facility rentals allow collaboration that improves adjuster knowledge and consistency.
Continuing Education & Skill Development
Stay sharp and compliant with ongoing CE programs and certification renewals. CATI’s evolving curriculum keeps adjusters aligned with carrier expectations and industry best practices year-round.
Virtual Courses
Learn anywhere, anytime with virtual and on-demand training designed for both field and desk adjusters. Courses like Desk Examiner Essentials and Desk Estimator Essentials teach digital claim management using real-world simulations and leading software tools.
For Independent Adjusters
Earn Professional Credibility & Stand Out
Earn your CATI Certified Adjuster credential and prove your expertise to carriers, building confidence, trust, and new career opportunities.
Master the Tools of the Trade
Our CATI training facility features full-scale mockup homes and advanced labs for learning Xactimate, Cotality, and other critical systems used by leading carriers.
Increase Efficiency & Speed in Every Claim
Learn to scope, estimate, and evaluate claims faster through practical, tech-driven courses that prepare you for both field and desk adjusting.
Train Safely & Stay Deployment-Ready
Build field confidence with Rope & Harness and CATI Certified Adjuster courses designed to keep you safe and ready for CAT events.
For Insurance Carriers
Access a Ready-to-Deploy Workforce You Can Trust
CATI-trained adjusters arrive deployment-ready and technically proficient, reducing onboarding time and ensuring immediate, high-quality performance.
Experience Accuracy & Consistency in Every Claim
Industry-aligned insurance adjuster training courses ensure standardized workflows, precise estimating, and accurate results across every claim type.
Reduce Risk and Reinforce Compliance
Structured, high-quality training that supports compliance expectations while developing the next generation of skilled, licensed adjusters.
Build Stronger Partnerships & Policyholder Trust
CATI-certified adjusters represent your brand with professionalism and empathy, improving customer satisfaction and strengthening carrier confidence.
Rent CATI’s Facility
We make our state-of-the-art training facility available to carriers who want a hands-on, real-world space to develop their teams. If you’re planning workshops, simulations, or certification sessions, we’d love to host you.
Contact us for available dates and rates.
- 12,000 sq. ft. training campus in Dallas, TX
- Two 25-seat classrooms that combine to fit 60
- 15-seat conference room
- Damaged vehicles for estimating scenarios
- Five full-featured mockup houses, including a 2-story townhome
- Adjustable pitch roof slope
Featured Courses
Training courses designed to enhance your skillset.
Our insurance adjuster training courses provide carrier-aligned curriculum while following compliance standards to develop knowledgeable claims professionals.
Frequently Asked Questions
Do you offer continuing education (CE) workshops for adjusters?
Yes. Eberl provides continuing education opportunities through remote CE Lunch N’ Learns and other hands-on workshops hosted at our claims training facility in Dallas.
These sessions help licensed insurance claims adjusters stay compliant with state requirements while improving their technical knowledge in desk adjuster training, field adjuster training, and auto claims adjuster training.
Can carriers or partners rent the Eberl claims service training facility?
Yes. The Eberl Claims Service Training Facility is available for private rentals, workshops, and corporate training sessions.
Located in Dallas, Texas, the 12,000 sq ft campus includes five full-scale residential structures, steep and commercial roofs, and live simulation spaces. Our facility is ideal for field adjuster training, roof inspector training, and drone inspector training.
Advance your claims training program.
See how the Claims Adjuster Training Institute can assist your team's ongoing education and upskilling.